Not sure where to go? We have two support sites depending on what you need help with.
Game issues - you're in the right place
Crashes, game not launching, controls, on-track problems, performance, VR, or anything about Le Mans Ultimate itself - browse this guide or submit a ticket here.
Before submitting a ticket, please check:
- 1.3 Update Support Hub for version-specific issues
- Known Issues and Advice for known bugs and workarounds
- Common Fixes for the most frequent solutions
Account, subscription, hosted servers, or online championships
These are handled by RaceControl - our online platform. Visit support.racecontrol.gg for help with:
- RaceControl account issues
- Subscription billing and management (Pro / Pro+)
- Hosted server credits and setup
- Online Championship queries
Community support
Our community is often the fastest way to get help. Join the #community-support channel on our Discord server.
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Articles in this section
- Before You Contact Support
- Known Issues and Advice
- Common Fixes
- How can I get more support?
- Supported Wheels and Devices
- Troubleshooting Force Feedback (FFB)
- Telemetry Recording
- How can I get support for RaceControl Pro or Pro+ Subscription or Hosted Servers?
- Cars stuttering on track
- Connection Issues