Le Mans Ultimate
Submit a request

Submit a request

🏁 24 Hours of Le Mans - Increased Response Times
Due to increased player numbers around the 24 Hours of Le Mans, reply times may be longer than usual. We will endeavour to reply as quickly as possible. Thank you for your patience.

We recommend checking the following resources before raising a ticket:
• Known Issues & Advice — Check if your issue is already known
• Discord Community — Get advice from fellow players

Your email address

I have read this support resource for answers before submitting this ticket

Subject

Your name (in game)

Issue Type

Please note: all online issues should be submitted on support.racecontrol.gg

Issue Frequency

Do you get a crash report pop up?(optional)

If yes, what name did you put on the crash report?(optional)

This helps us look up your specific game crash

Description

Please describe what happened. In the attachment section below please provide screenshots or videos to help demonstrate the issue.

Steps to Reproduce(optional)

Describe what happened directly before the issue occurred

Controller Informtation

Please give details of all peripherals used by the game. Can you also send our team the following files (attach to the bottom of this form) - direct input.json, current controls.json, keyboard.json, and gamepad.json. They are located in: C:\Program Files (x86)\Steam\steamapps\common\Le Mans Ultimate\UserData\player by default

How has this affected your enjoyment?

What CPU do you have?

What GPU do you have?

How much RAM (in GB) do you have?

Are you using a VR headset?(optional)

Attachments(optional)

Add file or drop files here

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